Vendor assessment is an evaluation and authorization process that is used to verify the claims of potential vendors and suppliers’ ability to meet organizations standards and commitments. Historically, the phrase “vendor” describes an entity who is paid for the purchase of goods and service. For organizations, vendor evaluation is crucial to reduce supply chain costs and increase the value of the product quality and ensure apt delivery of items based on organization demand.
In this blog, we focus on understanding why vendor rating assessment is a pre-investment criterion that helps assess the compatibility of vendors with the buying organization.
Vendor Assessment Criterion:
Vendors are mainly assessed in areas of technical competence, organizational viability, product roadmap viability and customer impact among others. The assessment process aims at empowering an organization to make sustainable measures at controlling cost, reducing probable risks and ensuring consistent service deliverability in the short and long run.
While vendors of products may vary for various domains, there are few factors that need to be considered by performing vendor evaluation. These can be listed as:
Production Quality
Even though it is difficult to list or rate the quality of a product, vendor assessment should dedicate a major percentage to this criterion. Indicators like resource management, product realization, measurement, analysis and improvement.
Performance
The company should completely exploit their buyer status and ask multiple questions to the vendor to determine the value of the vendor. They should pay special attention to previous experiences with similar companies, relevant projects and future advancements planned by the vendor.
Risk
Organizations in the possibility of buying a particular service should understand how vendors are working towards reducing risks associated with their product. They should review certain performance metrics such as delays, response time, corrective actions to assess vendor risks.
Environmental Impact
Organizations have recently become aware of the environmental impact and moving towards more sustainable adoption of technology. Hence when they are making vendor assessment, environmental impact should also be considered.
Benefits of Vendor Evaluation:
Reduced Cost
With the correct vendor evaluation, organizations will be able to evaluate the best possible vendor match that will reduce their costs, avoid financial issues in the future and ensure on-time delivery.
Increased Efficiency:
With smooth product purchase and efficient supply chain management, businesses will be able to run smoother. Continuous monitoring and timely rectification of issues will develop a smooth partnership between vendors and organizations.
Strengthen Business Relationships:
With correct vendor assessment, organizations will be aware of future roadmap for a particular product, provide value to their businesses and avoid any confusion. This will help in creating long-term business relationships that improve the relationship between both parties.
Value of Correct Vendor Assessment:
Vendor evaluation serves as an invaluable tool for businesses. With timely vendor evaluation companies can acquire great insights into operations, identify opportunities, minimize costs and guarantee a high-quality product.
With proper examination of vendors capabilities, delivery strategies, business practice and technological resources, organizations can derive the fullest benefit. With WHAO assessment tool, companies will be able to get an objective third-party evaluation and help decision makers make the most valuable choice based on the information.
So, what are you waiting for. Book your briefing session now.
Author : Sanjana Jain Marketing Specialist at Quadrant Knowledge Solution , Shinjini Sarkar Senior Content Specialist at Quadrant Knowledge Solutions
