Strategic Business
& Growth Advisory
Services

Our strategic research and consulting deliverable are designed to provide
comprehensive information and strategic insights to our clients enabling
them to achieve business transformation goals.

Consulting

Subscription
Services

Content Strategy
Services

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Blog & insights

Podcast

TechTalk Series

Our strategic research and consulting deliverable are designed
to provide comprehensive information and strategic insights to
our clients enabling them to achieve business transformation goals.

Blog

The major technology disruptions to look for in 2022 & beyond

Our strategic research and consulting deliverable are designed to provide comprehensive information and strategic insights to our clients enabling them to achieve business transformation goals.

Podcast

TechTalk Series

Our strategic research and consulting deliverable are designed
to provide comprehensive information and strategic insights to
our clients enabling them to achieve business transformation goals.

Competitive Intelligence

The Card and Payments Market is a dynamic sector undergoing a profound transformation, largely driven by digitalization and evolving consumer preferences. The rapid shift from traditional cash and

Competitive Intelligence

Amazon’s Bezos to Face Unprecedented Protests During India Trip

Promise scholarships cover up to full college tuition for students who’ve attended New Haven Public Schools during some or all of their K-12 years, and the organization also provides scholarship recipients with advice, mentorship, career skill workshops, and connections to paid summer internships in New Haven — many of which are based at Yale.
Strategic Performance Assessment & Ranking

SPARK Matrix™: End-user Experience Management, Q4, 2022

SHARE

Share on facebook
Share on twitter
Share on linkedin
Share on email

Quadrant Knowledge Solutions defines End-user Experience Management (EUEM) as a platform that offers solutions/tools to monitor and manage the organization’s endpoint devices and applications for endpoint telemetry and analysis. The insights provided by a EUEM platform help organizations develop strategies to provide improved technology experiences to employees. The platform supports monitoring of device health and performance to help IT teams gain complete visibility, troubleshoot & remediate issues. The platform also offers specific functionalities to capture, measure, and analyze digital employee experience that includes employee sentiment gathering, micro-surveys, employee experience score, employee experience analysis, self-service portals, and others enabling organizations to optimize and manage employee experiences. The platform is embedded with technologies such as self-healing bots (automation bots), AI, and ML to help in anomaly detection, real-time alerting, predictive analysis, and advanced automation & remediation. The platform supports integration with ITSM, UEM, APM systems, and other third-party systems. 

Quadrant Knowledge Solutions’ End-user Experience Management market research includes a detailed global market analysis of major vendors. The research comprises vendors’ product features and functionalities and competitive differentiating factors. The research provides competitive landscape and vendor analysis to enable technology vendors to enhance their understanding of the market and implement a growth-oriented technical roadmap.

The research includes detailed competition analysis and vendor evaluation with the proprietary SPARK Matrix analysis. The SPARK Matrix includes ranking and positioning of the leading End-user Experience Management vendors with a global impact, including – 1E, Absolute Software, Catchpoint, Citrix, ControlUp, HCLTech, Ivanti, Lakeside Software, ManageEngine, Microsoft, Nexthink, Raygun, Riverbed Aternity, Sematext, Tanium, ThousandEyes, vast limits, and VMware.

According to Pruthvi Raj V, Analyst at Quadrant Knowledge Solutions, “An End-user Experience Management (EUEM) platform is a set of software that helps organizations capture, measure, monitor, and manage the performance of applications, devices, networks, and other enterprise resources from an end-user perspective. The platform helps organizations provide comprehensive visibility and insights into employees’ interactions with the resources and their technology experiences. In addition, the software provides remediation functions to automatically resolve issues to further enhance digital experiences. The EUEM platform supports real-time analytics, performance scoring, sentiment gathering, and other features to help organizational IT teams measure and manage experiences.”

2022 End-user Experience Management SPARK Matrix

Source: Quadrant Knowledge Solutions

Table of Contents

Executive Overview

Market Dynamics and Overview

  • Market Definition
  • Market Overview
  • Key EUEM capabilities

Competition Landscape and Analysis 

  • Competitive Overview and Analysis
  • Factors and Technology Differentiators

SPARK Matrix™: End-user Experience Management, Q4, 2022

Custom Research Service

Our custom research service is designed to meet the client’s specific requirements by providing a customized in-depth analysis of the technology market to meet your strategic needs. Further, our custom research and consulting services deliverable is uniquely effective, powerful, innovative, and realistic for helping companies successfully address business challenges. Our team of experienced consultants can help you in achieving short-term and long-term business goals in the following ways:

  • Detailed understanding of the industry structure, market participants, and value chain mapping
  • Business potential and opportunities of target markets, economies, and industries
  • Strategic planning and tactical opportunities
  • Go to market strategies
Quadrant Solutions

Quadrant Solutions

Quadrant Solutions

Quadrant Solutions

Research Page Enquiry