Quadrant Knowledge Solutions defines eSignature (electronic signature) software as a legally agreed digital version of a conventional handwritten signature to a form or document. It is a process that uses computers to authenticate the signatory and certify the integrity of the document and has the same legal status as handwritten signatures on paper documents when […]

The electronic signature (eSignature) is a legally recognized alternative to a physical signature. An eSignature software is a technique that is used to sign documents electronically. This software ensures authenticity, integrity, and nonrepudiation to digital documents, including emails, word documents, and portable document formats (PDFs). As part of the research “SPARK Matrix™: eSignature Software 2022” […]

Intranet platforms are a one-stop solution for employees that helps them access all work-related information, easily collaborate and communicate with colleagues, and consume, create, and share preferred content within the company or to the outside world according to the pre-defined access control and content management policy of enterprises. It also helps employees access various tools […]

Collaborative work management (CWM) focuses on offering employees the tools they need to collaborate efficiently, access resources quickly, and communicate effectively even when they are at diverse locations. The CWM solution combines employee communications, reporting, analytics, and dashboards with task management, project management, workflows, and automation, thereby helping teams to plan and execute their activities. […]

The value stream management (VSM) platform helps organizations improve the efficiency and productivity of the end-to-end software delivery lifecycle process, making it more effective and causing a significant improvement and optimization of the overall flow of processes within the organizations. VSM directly affects the quality of the product, which can be delivered faster and with […]

Contact Center Outsourcing Services are the services extended to various brands and their customers by a 3rd party vendor through multiple communication channels such as phone calls, chat, e-mail, social media, applications, etc. using a mix of both human and virtual agents. Contact centers serve as an extension of the various brands that hire them […]

Robotic process automation (RPA) is a technology that allows organizations to design, create, deploy, and maintain software robots that can learn, imitate, implement, and automate rules-based business processes. Organizations use RPA to reduce costs, streamline the process under consideration, and improve customer experience by replacing repetitive and easy manual operations with highly automated software bots. […]

Privacy Management Software enables organizations to store sensitive data in compliance with privacy regulations, analyze the data flow of personal information, assist in the distribution of privacy policies, and utilize confidential data ethically and effectively. The software helps users automate complex privacy management activities such as privacy impact assessment, examine processing activities against privacy regulations, […]