The Quadrant Knowledge SolutionsSPARK Matrix™ provides competitive analysis & ranking of the leading CX Management Services vendors  20 April 2022: Quadrant Knowledge Solutions announced today that it has published a SPARK Matrix analysis of the global CX Management Services market. The Quadrant Knowledge Solutions SPARK Matrix™: CX Management Services includes a detailed analysis of global market dynamics, major […]

Quadrant Knowledge Solutions announces the addition of the following research to their strategic technology research offerings: SPARK Matrix™: Low-Code Application Development (LCAD) Platforms, 2020 Market Outlook: Low-Code Application Development (LCAD) Platforms, 2020-2025, Worldwide Low-code application development (LCAD) platform empowers citizen developers and professional developers to design, build, test, deploy, and manage enterprise applications without writing […]

Quadrant Knowledge Solutions announced today that it has named Brierley, a globally recognized leader in loyalty technology, strategy and execution, as the 2020 technology leader in the SPARK Matrix analysis of the global customer loyalty solutions market. Quadrant Knowledge Solutions SPARK Matrix evaluation examined Brierley and twelve other vendors by evaluating the companies product portfolios, […]

Radial, a bpost company and a leader in omnichannel commerce technology and operations, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions amongst the 2019 technology leaders in its recently released “Market Outlook: Omnichannel OMS, 2019-2024, Worldwide,” report. The Quadrant Knowledge Solutions study provides competitive analysis and a ranking of the leading […]

Symphony RetailAI recognized for the technology excellence and customer impact of its integrated retail AI platform DALLAS and Pune, India – Dec. 10, 2019 – Quadrant Knowledge Solutions announced today that it has named Symphony RetailAI, provider of the industry’s leading AI-enabled platform and customer-centric solutions that deliver profitable growth for retailers and CPG manufacturers, […]

Quadrant Knowledge Solutions announces the addition of the “Market Outlook: Personalization Platforms, 2019-2024, Worldwide” report to their strategic market outlook offerings. Personalization platform enables marketers, and CX professionals to deliver a tailored and relevant experience to their customers based on their personal, behavioral, intent, purchase history and contextual information about each individual. The personalization platform […]

Quadrant Knowledge Solutions announces the addition of the “Market Outlook: Omnichannel Order Management Systems, 2019-2024, Worldwide” report to their strategic market outlook offerings. Omnichannel Order Management system (OMS) helps retailers manage and fulfill complex customers’ orders efficiently in an omnichannel environment to improve customer service experience. Omnichannel OMS systems provide unified visibility of enterprise inventory […]

SuiteCXTM, a customer experience design and visualization software firm, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions as the 2019 Technology leader in its recently released “Market Outlook: Customer Journey Mapping, 2019-2024, Worldwide” report. The Quadrant Knowledge Solutions study provides competitive analysis and a ranking of the leading customer journey mapping […]

Quadrant Knowledge Solutions announces the addition of the “Market Outlook: Intelligent Data Catalogs, 2019-2024, Worldwide” report to their strategic market outlook offerings. Intelligent Data Catalogs Market Outlook research provides strategic information to the market participants and users who are responsible for strategic planning, marketing, sales, and purchasing data catalogs and solutions. Intelligent Data Catalogs market […]

Quadrant Knowledge Solutions announces the addition of the “Market Outlook: Customer Journey Analytics, 2019-2024, Worldwide” report to their strategic market outlook offerings. “Customer Journey Analytics (CJA) helps organizations in improving customer experiences by tracking and analyzing customer interaction across channels of an organization. It helps in analyzing and managing customer journeys to enable businesses to […]