Quadrant Knowledge Solutions announces the addition of the “Market Outlook: Customer Journey Analytics, 2019-2024, Worldwide” report to their strategic market outlook offerings. “Customer Journey Analytics (CJA) helps organizations in improving customer experiences by tracking and analyzing customer interaction across channels of an organization. It helps in analyzing and managing customer journeys to enable businesses to […]

Quadrant Knowledge Solutions announces the addition of the “Market Outlook: Customer Data Platforms (CDP), 2019-2024, Worldwide” report to their strategic market outlook offerings. Customer Data Platforms (CDP) helps marketers to implement data-driven marketing initiatives to improve customer engagement, conversation rate, and overall customer experience. For more information, visit: https://quadrant-solutions.com/market-research/market-outlook-customer-data-platforms-cdp-2019-2024-worldwide/ Organizations have invested in multiple marketing […]

Customer identity and Access Management (CIAM) is a highly scalable and secure platform for managing digital customer identities from digital registration to customer profile management, providing authentication and access management. CIAM offers advanced customer insights and intelligence enabling marketers to implement effective marketing and promotion campaigns. According to Quadrant Knowledge Solutions latest research on “Customer […]